Aims
This course is designed to give learners an appreciation of the the role of teamworking within organisations and ensure they develop an awareness of the different roles and personality types in teamworking.
Areas of Study
Unit 1 Teams
Learners should be able to:
- explain the role of teamworking in different types of organisations
- outline the advantages and disadvantages of teamworking for the organisation and the individual
- identify situations in which teamworking is effective
- identify different types of teams and their function
- evaluate the effectiveness of teamworking as a management tool
- identify the stages of team development
- identify different roles played by team members
- discuss the different personality types evident within teams.
Unit 2 The Team Member
Learners should be able to:
- explain the role of the individual in teamworking
- outline the interpersonal skills relevant to teamworking
- recognise the importance of communication in teamworking
- identify the issues which arise when more than one team is involved in a task
- describe the impact of teams on one another in a multi-team environment
- demonstrate the use of initiative
- play different roles within a team
- provide feedback on performance
- accept constructive criticism
- value other team members’ ideas and opinions
- demonstrate openness, honesty and trust in dealing with other members of the team
- identify their personal contribution to working in a team
- recognise personal strengths and weaknesses related to working in a team.
Unit 3 Skills for Teamworking
Learners should be able to:
- participate in setting team objectives
- implement a team plan
- monitor team progress
- implement control mechanisms eg feedback, documentation
- participate in team evaluation
- participate in decision making
- demonstrate problem solving skills
- utilise negotiating skills
- be aware of the conflicting needs of the individual and the team
- recognise potential conflict situations
- participate in conflict resolution techniques.
Unit 4 Leadership Skills in Teamworking
Learners should be able to:
- understand the need for motivation in reaching team objectives
- distinguish between different theories of motivation
- identify different leadership styles
- identify the role and function of the team leader
- anticipate problems
- identify solutions
- co-ordinate the team in selecting relevant problem solving techniques
- facilitate inter and intra team communications
- demonstrate negotiation skills in leadership
- distinguish between team and organisation objectives
- involve team members in decision making.
